Service Department Information & Appointments
 
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ROCHESTER SERVICE DEPARTMENT
Monday - Wednesday  7:30am ~ 5:30 pm
Thursday 7:30am ~ 6:30 pm
Friday 7:30am ~ 5:30 pm
Saturday (Alternating) 8:00am ~ 12:00 pm
Sunday CLOSED
WEST RIDGE SERVICE DEPARTMENT
Monday  8:00am ~ 5:00 pm
Tuesday 8:00am ~ 6:30 pm
Wednesday - Friday 8:00am ~ 5:00 pm
Saturday (Alternating) 8:00am ~ 12:00 pm
Sunday CLOSED

Request an Appointment
 Preferred Location*  
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Email*        Address*     City*     State*     Zip*  
 
When would you like to try to schedule your visit?
 on (1st choice) *   at   or (2nd choice) *   at 
 
Please tell us about the vehicle in need of service:
Transmission  Automatic  Manual  |   Engine    Year*      Make*      Model*  
 
What additional kind of service is needed? Describe other required.
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Check Out these Great Service Specials!
Simply click on the check box in front of the specials listed below to include any of them in your appointment request.
Schedule Description Price
BG AUTOMATIC TRANSMISSION FLUID EXCHANGE
Most transmission service specials include only draining and replacing the fluid and filter. This results in less than all of the fluid being changed leaving contaminants and varnish remaining in the system. A complete BG Transmission Fluid Exhange uses specially designed chemicals to disolve varnish deposits and clean the inside of your transmission. The fluid is then completely exchanged with new fluid to remove all suspended contaminants and replace with fresh new fluids using specially designed equipment. This procedure removes all old fluid and flushes potentially harmful contaminants out of your transmission. This service is recommended every 30,000-50,000 miles depending on model and transmission. Some models require extra charge due to special fluid requirements. This service has been used successfully to eliminate concerns that would normally require transmission disassembly and component replacement.**price varies by model
 
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SERVICE APPOINTMENT REQUESTS
Request by internet should be scheduled at least 2-3 days in advance. Please allow at least 24 hours for a response. Varying workloads during peak service volume times may require additional lead time. Also take into account that Saturday and weeknight appointments are very popular and may be full over a week in advance. Then theres always the possibility we are experiencing internet concerns and may not receive your request immediately. In the event you have an emergency or need an appointment scheduled quickly you may find contacting the service department by phone faster. If you are forwarded to voice mail leave a clear detailed message including dates and times desired and in the event we respond to you by voice mail we may be able to make arrangements without ever speaking directly to you. Voice mail is checked multiple times daily and clear messages will be responded to usually during the same day, sometimes within minutes as time allows.
 
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27 PT. INSPECTION
Be prepared for any conditions year round. Have your vehicle checked by our Saturn Technicians to make sure it's ready for the widely varying conditions we experience in Upstate New York. Tires need to be in good condition with enough tread to get you through the deep snow and wet conditions. Your engine antifreeze prevents damage at below freezing and above boiling temperatures. Your brakes should be checked for proper operation and sufficient pad/shoe life. Belts and hoses need to be up to the task. All these components and more need to be in tip-top condition to get you where you need to be going during the cold winter and hot summer months. make sure your vehicle is ready. Ask our service team to perform a 27 POINT CHECK. There's no charge to you and it'll provide some peace of mind knowing your vehicle is ready for whatever Rochester wants to throw at it. we recomend the check once a year. If you are a regular customer for maintenance most of the checks are performed as part of the routine maintenance schedule.
 
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BG MOA OIL ADDITIVE
This is a concentrated additive package that helps clean and lubricate the internally lubricated components of your engine. Added at every oil change it helps protect your engine during cold starts and prevents harmful varnish and sludge deposits. recommended every 3000 miles with your regular maintenance. Discounted when purchased with BG MI300 fuel additive.
 $8.59
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BG MI3000 FUEL SYSTEM ADDITIVE
Additive contains cleaners that help eliminate deposits left by fuel and contaminants in your fuel tank and injection system. By keeping your engine running cleaner the life of emission control and fuel system components is extended also. It also prevents harmful intake valve carbon deposits improving fuel economy, starting and available power. Recommended at every 3000 mile maintenance service. Discounted when purchased with BG MOA engine oil additive.
 $9.95
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BG MOA & MI3000 ADDITIVE PACKAGE
The benefits of both BG products. When purchased together the total price is discounted. Protect your engine oil, fuel and emission control systems with quality BG products for added life and better performance.
 $16.95
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AQUAPEL
Aquapel Glass Treatment See Clearly. Drive Safer Longer Aquapel® Glass Treatment improves a driver's ability to see clearly and drive safer. This innovative technology is a long-lasting rain repellant that:
• Remarkably improves vision in the rain.
• Causes rain to bead up and roll right off.
• Makes it easier to clear ice, snow, and even dirt and bugs.
• Reduces glare in the rain, especially at night.
• Lasts for months in normal driving conditions.
 $19.95
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BG POWER STEERING SYSTEM FLUSH
Modern Rack & Pinion steering systems place tremendous demands on power steering fluid. High pressure and heat along with teflon, aluminum & steel components create contamination and fluid breakdown resulting in noisey operation, component wear and leaking seals. The BG Power Steering System Flush flushes out contaminated fluid and replaces it with a high grade fluid with specially designed conditioners to promote long system comonent life. This service is recommended every 15,000 to 25,000 miles.
 $95.95
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BG INDUCTION CLEANING
Cleaning uses specialized equipment to run your engine and inject a chemical cleaner directly into the fuel rail. The cleaner removes carbon and fuel residue from the fuel rail, fuel injectors, intake valves and combustion chambers. It also reaches Exhaust Gas Recirculation passages and helps keep your emission control systems operating as designed. This service is recommended at 30,000 mile intervals and is included at a discounted price in our 30,000 mile service packages.
 $129.95
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BG ENGINE OIL FLUSH
During normal operation engine oil leaves deposits in your engine that over long periods of time cause wear and in some instances damage. These deposits can affect more than just the mechanical components of an engine. Crankcase vapors affect fuel injection components and emission control devices as well. Periodic removal of the deposits results in a longer lasting and more efficient operating engine. The BG Engine Oil Flush procedure utilizes specially formulated cleaners to loosen and break down harmful deposits before they are flushed away with multiple oil and filter changes. This service is recommended for all high mileage engines and periodically during the normal maintenance of an engine to reduce the amount of internal deposits. It should be performed periodically in place of your regular oil and filter change.
 $159.95
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Please schedule at least 48 hours prior to your desired date & time for a preferred appointment and allow 24 hours (one business day) for confirmation by email. Appointment dates and times are subject to availability.

On-Line Specials: One coupon per customer. Not valid with any other offer. Some restrictions apply.
 
 
 
 
Saturn of Rochester -- 770 Panorama Trail, Rochester NY   (585) 586-6959   ●   Saturn of West Ridge -- 4692 Ridge Road West, Spencerport, NY (585) 352-5995
 
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